WILTON AUTO BODY, LLC

386 Danbury Road, Wilton, CT 06897

(203) 762-5222  |  [email protected]  |  wiltonautobody.com

TERMS OF USE

Effective Date: March 20, 2026

1. Acceptance of Terms

By accessing and using the Wilton Auto Body, LLC website located at wiltonautobody.com (the "Website"), you accept and agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using or accessing this Website.

2. Use of Website

The content on this Website is provided for general informational purposes related to our auto body repair and painting services. You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

•       Use the Website for any unlawful purpose or to solicit the performance of any illegal activity.

•       Transmit any unsolicited or unauthorized advertising or promotional material (spam).

•       Attempt to gain unauthorized access to any portion or feature of the Website.

•       Interfere with or disrupt the integrity or performance of the Website or its servers.

•       Reproduce, duplicate, copy, or resell any part of the Website without express written permission.

3. Estimates and Service Information

Any estimates, pricing information, or service descriptions provided on this Website or through electronic communications are for informational purposes only and do not constitute a binding contract. Actual repair costs are determined upon in-person inspection of your vehicle. Wilton Auto Body reserves the right to modify pricing and service offerings without prior notice.

4. Intellectual Property

All content on this Website — including text, graphics, logos, photographs, and service descriptions — is the property of Wilton Auto Body, LLC and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without prior written consent from Wilton Auto Body, LLC.

5. Third-Party Links

This Website may contain links to third-party websites (such as insurance company portals or parts suppliers) for your convenience. Wilton Auto Body, LLC has no control over those sites and assumes no responsibility for their content, privacy practices, or availability. The inclusion of any link does not imply endorsement by Wilton Auto Body, LLC.

6. Disclaimer of Warranties

This Website and its contents are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied. Wilton Auto Body, LLC makes no warranty that:

•       The Website will be uninterrupted, error-free, or free of viruses or other harmful components.

•       The results obtained from use of the Website will be accurate or reliable.

•       The quality of any information or services obtained through the Website will meet your expectations.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Wilton Auto Body, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, this Website or its content, even if Wilton Auto Body has been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Wilton Auto Body, LLC, its owners, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Website or your violation of these Terms of Use.

9. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Fairfield County, Connecticut.

10. Changes to Terms

Wilton Auto Body, LLC reserves the right to revise these Terms of Use at any time without notice. By using this Website, you agree to be bound by the then-current version of these Terms of Use. We encourage you to review this page periodically.

11. Contact Us

If you have questions about these Terms of Use, please contact us:

Wilton Auto Body, LLC

386 Danbury Road, Wilton, CT 06897

Phone: (203) 762-5222

Email: [email protected]

PRIVACY POLICY

Effective Date: March 20, 2026

1. Introduction

Wilton Auto Body, LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at wiltonautobody.com, contact us by phone or email, or bring your vehicle in for service.

2. Information We Collect

We may collect the following categories of personal information:

•       Contact Information: Name, mailing address, email address, and telephone number.

•       Vehicle Information: Make, model, year, VIN, license plate number, and insurance information.

•       Insurance Information: Insurance carrier name, policy number, and claims adjuster contact details.

•       Payment Information: Method of payment (we do not store full credit or debit card numbers).

•       Website Usage Data: IP address, browser type, referring URLs, and pages visited, collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use the personal information we collect to:

•       Provide, operate, and improve our auto body repair and painting services.

•       Prepare estimates, invoices, and repair authorizations for your vehicle.

•       Communicate with you regarding the status of your vehicle repair.

•       Coordinate with your insurance company on your behalf, where applicable.

•       Respond to your inquiries and provide customer support.

•       Comply with applicable laws, regulations, and legal processes.

•       Send you informational messages about our services (you may opt out at any time).

4. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our Website may not function properly.

5. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

•       Insurance Companies: To process and coordinate insurance claims related to vehicle repairs.

•       Parts Suppliers and Vendors: As necessary to obtain parts and materials for your repair.

•       Service Providers: Third parties who assist us in operating our Website or conducting our business, subject to confidentiality agreements.

•       Legal Requirements: When required to do so by law or in response to valid legal process (e.g., court order, subpoena).

•       Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Vehicle repair records are typically retained in accordance with Connecticut state requirements and industry standards.

7. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your state of residence, you may have certain rights with respect to your personal information, including:

•       The right to access or receive a copy of the personal information we hold about you.

•       The right to request correction of inaccurate personal information.

•       The right to request deletion of your personal information, subject to certain legal exceptions.

•       The right to opt out of marketing communications at any time by contacting us directly.

Connecticut residents may have additional rights under the Connecticut Data Privacy Act (CTDPA). To exercise any of these rights, please contact us using the information in Section 12 below.

9. Children's Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

10. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. Your continued use of our Website after any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Wilton Auto Body, LLC

386 Danbury Road, Wilton, CT 06897

Phone: (203) 762-5222

Email: [email protected]

Website: wiltonautobody.com